Terms & Conditions
MTA Productions LTD/ MTA Sitcom LTD are registered UK companies governed by the Companies Act 2006. All payments are made securely through our external payment provider Paypal and we have NO access to credit card, debit card or bank details.
The Distance Selling Regulations allow you to withdraw from any purchase made from us at any time 7 working days after the date you receive the item only if the DVD is unopened with seals intact. However once the seal is open/broken you can only exchange the DVD if it is faulty.
If within 7 days you want to return an unopened and unused purchase, as there is no error on our part we will refund the purchase but we will not refund your delivery costs. If you choose our pre-paid postage option then we will deduct postage costs from your refund, as per our delivery rates for returned items.
We test every return for faults and defects. Please check DVDs, Blu-rays, CDs and videogames on a second machine before returning anything to us.
Please note that we will need to wait 28 Days from dispatch before we can investigate the non-arrival of an item.